Services & product
24x7 technical support
In order to ensure the online continuity of business-processes in the Zip Multi Service recharge acceptance network, the company established a service of round-the-clock technical support which experts are always ready to give the required advice and provide emergency technical assistance in the following cases:
- Failures and problems in configuring the software for recharge terminals and cash registers of retail companies.
- When it is necessary to specify the status of recharges.
- Failures in the work of telecom operators or troubles in the billing of certain providers.
- Any other issues related to the breach of processes and procedures for recharge acceptance.
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Zip Multi Service India Pvt. Ltd.
Zip Multi Service is the leading and most reliable recharge processing system in India. We co-operate intensively with mobile network operators, Insurance companies, travelling solutions Bill payment etc, enabling them reliable, secure and cost effective top-up and recharge opportunities.
Below are the services we do offer :-
Mobile Recharge :
Zip Multi Service has unique features and capabilities to provide flexible top up services, through a variety of device options at the retail level, be it internet based, Java & Wap enabled phones, and normal handsets. Significant and rapidly increasing business of the mobile network operator revenues is collected through our extensive and continuously growing cash acceptance network consisting of 40,000 plus outlets in India.
We are enabling the shift from the outdated and inefficient recharge options, which are inconvenient and quite expensive both for network operators, their subscribers as well as lock up huge working capital for the retail outlets.
DTH Recharge :
Subscribers of DTH TV services can now pay their monthly subscription payment conveniently through any number of Zip Multi Service retail outlets nearest to them and instantly get recharge confirmation and enjoy their favourite channels uninterrupted. And we provide to trade a DTH Setup box of all service providers.
Experience Best DTH Recharge Services on all operators DTH recharge services like Airtel Digital, Tata Sky, Reliance Big TV, Videocon d2h, Sun Direct & Dish TV.
DATA CARD Recharge :
Zip Multi Service is stands among best Online Data Card Recharge Service Provider including all major mobile operators and DTH recharge. Start your own mobile recharge business with us.
Experience Best DATA Card Recharge Services on all Operators DATA Card recharge services like Reliance, BSNL, Airtel, Vodafone, Idea, MTS, AIRCEL, TATA DOCOMO & TATA Indicom.
Insurance Premium Payments :
Zip Multi Service has worked hard to offer insurance company end-customers an alternative and more convenient channel to pay their bills wherever and whenever they want. Our service is increasingly being appreciated by the public as time and convenience gain increasing significance in our dynamic world.
Leading insurance companies prefer working with Zip Multi Service as they obtain alternative recharge streams covering a wider geographical area for both current and potential customers without increasing their existing costs of operations or distributions. We are highly motivated to develop our insurance recharge business line to bring convenient and time saving opportunities to the end-customers across India.
Absence of competition with own partners (dealers) :
As a processing company, Zip Multi Service recharge system, unlike other recharge systems, never had and still doesn’t have any recharge acceptance outlets of its own – neither in the form of a terminal network, nor in the form of a network of retail recharge acceptance outlets. An exception is made by the network of 24X7 recharge acceptance terminals designed for checking and testing the software, as well as new recharge services and products. Thus, any competition with its own dealers taking place with other recharge systems is eliminated. Therefore, dealers working through the Zip Multi Service recharge system do not experience the following:
- Receipt by competitors of information on turnovers of the network and separate recharge acceptance outlets which can be used for competition.
- Attempts of hostile takeover with the use of obtained information and unethical competition methods (administrative resource, raiding captures, corruption schemes)
- Attempts of displacement from the most profitable outlets including the use of such unethical competitions methods as dumping.
- For this particular reason, many recharge terminal networks, operating through other recharge systems, changed over to taking the service from the Zip Multi Service Company.
Absence of practice of promoting own brand at the cost of partners’ brands :
The Zip Multi Service recharge system provides services primarily as a processing company and does not have recharge acceptance outlets of its own. Therefore, unlike other recharge systems, Zip Multi Service operates in the B2B segment and promotes its own brand among end-users (payers). In most cases, the competitors of the Zip Multi Service recharge system are independent players in the retail recharge market and, therefore, are highly interested in promoting their own brands in the customer environment, as well as in weakening and displacement of other brands from the market. This causes a direct conflict of interest of such processing companies with their partners or dealers.
Often one of the main requirements when connecting a smaller partner is its unconditional transition to working under the brand which is common for this system. Eventually, it can result in a hostile takeover of the entire business of the partner-company. In the case of collaboration with the Zip Multi Service recharge system such problems do not emerge.
Absence of practice of promoting and imposing unnecessary or
Unprofitable products or services on its partners :
The Zip Multi Service recharge system is maximally interested in the development of its partners’ business, as it does not have recharge acceptance outlets of its own. Revenues of the recharge system directly depend on its partners’ turnovers - therefore, unlike its competing recharge systems, Zip Multi Service does not promote or impose on its partners such products and services that might be profitable for the recharge system, but unprofitable for its partners. For example, the market is very well acquainted with the model when partners are forced to undertake to maintain at their control panel personal services developed by the recharge system solely for its own benefit. Running such services in the partners’ control panel networks not only does not bring them revenues but it reduces the turnovers on principal amount. Partnership with the Zip Multi Service recharge system eliminates such practice.